FundingEra

If your trading platform disconnects, freezes, or fails to execute orders, please follow these steps:

Check your internet connection or VPS stability.

Restart your trading platform (MT5 or cTrader).

If the issue persists, contact FundingEra Technical Support via Live Chat or email for immediate assistance.

1. Check your internet connection or VPS stability.
2. Restart your trading platform (MT5 or cTrader).
3. If the issue persists, contact FundingEra Technical Support via Live Chat or email for immediate assistance.

FundingEra’s technical team monitors platform uptime 24/7 and will review or restore affected trades in the event of a verified server side issue.

🛠️ Stay calm, every tick and trade is logged and traceable within our systems.

What should I do if my platform disconnects or freezes?

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